Shipping is extremely important to us. We’re always looking for new ways to get your order to you as quickly and safely as possible. We always strive to ensure that your order is delivered in a timely manner.

Shipping Information

 

Countries Shipping Price Transit Time
Germany
Netherlands
Belgium
 € 6.95 1-2 business days
Denmark € 8.95 1-3 business days

France
Spain
Italy
Austria
Ireland
Portugal

€ 9.95 1-3 business days

Norway
Sweden
Finland

€ 14.95 2-5 business days

 

Note: Shipping charges for your order will be calculated and displayed at checkout.

 

Order processing:

  • We ship from the Netherlands.
  • We process orders within 1-2 business days (excluding weekends and holidays).
  • Successfully placed orders will receive an email confirmation with the order details. NOTE: If you do not receive an email, please check your spam filter or contact us for confirmation.
  • If you need any assistance with your order, please contact us immediately at support@life-vac.eu. We will not be able to make changes to your order after it has shipped.
  • Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.
  • NOTE: We are not responsible for shipping carrier delays.

 

International Shipping (OUTSIDE EU)

We offer international shipping to the following countries: Norway, Switzerland and UK

*For countries outside the EU, packages may be charged import duties and/or customs fees; these fees are determined by customs officials and are not included in the shipping cost. For more information, please contact your Customs Office for information on duties and taxes.

FAQ

I placed an order but have not received a confirmation email

If you have ordered but have not received any email or tracking link. Please check your SPAM folder. If there is nothing in your spam please contact support@life-vac.eu or use our the contact form.

How can i track my packpage ?

You can easily track your package by checking your tracking email or by going to this page and type in your order number and email.

My product arrived damaged

We're very sorry to hear this! At LifeVac we take shipping safety seriously. We ask you to send us a detailed email to our support team along with pictures from the arrived package/damage. Email to support@life-vac.eu

Does LifeVac have medical evidence behind it?

Yes, LifeVac can proudly say it is the only airway clearance device or suction device with independent medical testing, peer-reviewed medical publications and medical abstracts proving safety, effectiveness and lives saved.

Once I have used LifeVac can I wash it and use it again?

LifeVac is single-use but if have used LifeVac to save a life we will replace it free of charge.